Do you ship worldwide?
Yes, we ship worldwide. However there are a small number of countries we cannot deliver to - Somalia, Libya, Syria, Ukraine & Yemen.
Payment is made in Pounds Sterling and all currencies will be charged at the current exchange rate.
All payments are processed by Stripe, who are considered safer than PayPal and currently act as the card payment processing provider for over 100,000 websites worldwide.
How much is delivery?
All of our orders are sent first class via a tracked service.
UK - £4.50
Europe - £9.50
Worldwide - £10.50
How long will delivery take?
All of our products are made to order, we aim to dispatch within a week, however during busy periods this can be up-to 2-3 weeks. Estimated delivery times are listed below, however these times are subject to postal conditions.
UK: 1-2 working days
Europe: 5-10 working days
Worldwide: 10-14 working days
What size should I buy?
What is your returns policy?
We are happy for you to return your Pink Pantaloon underwear if you're not 100% satisfied. Simply return the unworn item(s) to us within one month of order in its original packaging and condition. Please enclose your order number and reason for returning along with your order.
Send all returns to:
Pink Pantaloon Co, Cotes Mill, Nottingham Road, Loughborough, Leicestershire, LE12 5TL, United Kingdom
If you are making an international return please specify this on the customs declaration.
We do not accept responsibility for goods lost in transit, therefore we strongly recommend you send them by registered post and retain proof of postage.
Where are you based?
We are based at the beautiful Cotes Mill, a historic water mill in the heart of the Leicestershire countryside. If you would like to get in touch please visit our contact page.
Will you be getting any more sizes or new lines?
All of our items are made to order, if you require a size that we do not stock please contact us at firstname.lastname@example.org and we will do our very best to accommodate your request.
We are constantly looking to update our collections, follow us on social media to keep up with all of our latest news.
Can I place an order over the phone?
Yes, please call 01509 277730.